Posts tagged computers
Bitching about iMacs

Hey, who wants to hear me bitch about iMacs! I don't care, here I go:

Switching to a Mac has been great in every way except for like... the hardware. I should point out that I began this switch by buying a refurbished 27" iMac from Apple.com to save $300. I'm not made of money you guys. I've bought many things from there before and all the devices have been flawless. Except for iMacs I suppose. A rundown of the iMacs I have known:

iMac #1: Worked great! Then I went to install an additional 8gb of RAM. One of the RAM slots was so out of alignment I couldn't get one of the sticks in there. I contacted Apple Support, they offered to let me buy another one and then refund my money for the first when I returned it. Fair enough.

iMac #2: Right away I noticed the hard drive was noisy (even when idle). I had iMac #1 and iMac #2 beside each other before I returned #1 and could easily tell the difference. Turns out it was a noisy Seagate drive. Since I'm recording with this thing, that's kind of a big deal but bleh I didn't want to return it yet again. Then I noticed the left internal speaker kept making annoying intermittent crackling/static noises even when the audio wasn't in use.

I talked to Apple support and they suggested I unplug the power cord and plug it back in and see if that helps. The iMac didn't immediately make the noise when I started it back up, so the friendly Apple guy said to call back if it did.

It did later, but it took me three days call back. I was out of my 30 day return window at that point and was told I'd have to take it in for repair + be without a computer indefinitely. I told them that made me so so sad so they talked to various managers and eventually agreed to replace it, plus gave me $150 credit back for my troubles. Nice!

iMac #3: This is the one I have on my desk as I type this. The RAM slots are fine. The internal speakers make no unwanted noise. But I've noticed the fans getting loud a lot whereas I realize now I never even heard the fans on the other ones. When I'm recording for instance or watch a few Youtube videos in a row, the fan turns on and is pretty loud in this small office. After an hour of mixing just now the top of the case is too hot to leave my hand on for more than a second or two. The others were pretty warm but not at all like that.

So. Do I have the energy to complain about this one? The fan noise is annoying and maybe not tolerable. The extreme heat worries me that it'll be prone to failure over time. But I'm getting pretty tired of swapping these bastards out. Basically I want to give up on buying refurbished and go buy a brand new one, but what if they're prone to the same issues?

So: ugh.

Update: well, that resolved itself. The display on iMac #3 died last night. So now I'm on hold with Apple support. Woo hoo hoo.

Update #2: Here is what the display looks like! (The lines move!)

broken imac

 

 

 

 

 

 

 

 

 

 

Update #3: Talked to four supervisors. They're taking iMac #3 back and refunding my money. I'm gonna drive to the Ottawa Apple store and buy a new iMac that hopefully isn't a piece of junk.

iMac #4: Seven hours later my Time Machine backup is restored and I'm back where I was almost 24 hours ago.

Synthing it

IMG_0375Despite some shows coming up in the next few weeks we decided to try and add some lead synth to the set at the last minute. I had been playing solos on guitar but it doesn't have the same feel.

So the past week and a half has involved me trying to put together a stable PC running Windows XP, Reaper and various VSTis that can reliably run headless (no monitor, no keyboard, no mouse). ASIO drivers are provided by an Edirol UA-1EX as the ASIO4ALL drivers were too clicky and laggy.

The plan is then to cram all that into a 2U rackmount server case and then stuff that into a gig case for an instant on, portable, minimal worries synth machine. It would be great to get a solid state hard drive to minimize the moving parts, but my budget for this is low as balls.

As you can see from the photo on the right and my torn-up bloody hands (not pictured) it's been a struggle to find a combination of working spare parts. I thought I had solved it all a week ago but the motherboard I was using was only USB 1.0 and would intermittently flake out with the M-Audio Axiom 25 I've drafted into service.

Of course I'm currently running the show off a laptop but I felt having it do synth duties as well was too risky. At least this way if the laptop fails we can still put on an OK show. And if the synth machine fails I can still shred out some crappy guitar solos. If both fail, I will just run away from the venue as fast as I can.

Hard drive terror

Woke up this morning to my desktop machine frozen on the Windows boot-up screen. I hit a key and it rebooted. What the. Let it go through, it froze again. Tried safe mode, froze again. And a second time. Uh oh.

Tried some rescue LiveCD rescue stuff, maybe my Windows install was just barfed. My hard drive seemed to be gone. I fearfully checked the state of my backups -- was pleasantly surprised to see they were intact. Also Gmail meant my email still worked and Google Browser Sync meant I had all my bookmarks and cookies on my laptop. Sweet.

I started going through the motions of getting a replacement hard drive, rebooted the desktop again for kicks and everything worked fine. "Windows has recovered from a serious error." I'll say.

Hard drive on the way out? Power supply dying? Heat? I don't know but that was a dumb way to kill a couple hours.