Bitching about iMacs
Hey, who wants to hear me bitch about iMacs! I don't care, here I go:
Switching to a Mac has been great in every way except for like... the hardware. I should point out that I began this switch by buying a refurbished 27" iMac from Apple.com to save $300. I'm not made of money you guys. I've bought many things from there before and all the devices have been flawless. Except for iMacs I suppose. A rundown of the iMacs I have known:
iMac #1: Worked great! Then I went to install an additional 8gb of RAM. One of the RAM slots was so out of alignment I couldn't get one of the sticks in there. I contacted Apple Support, they offered to let me buy another one and then refund my money for the first when I returned it. Fair enough.
iMac #2: Right away I noticed the hard drive was noisy (even when idle). I had iMac #1 and iMac #2 beside each other before I returned #1 and could easily tell the difference. Turns out it was a noisy Seagate drive. Since I'm recording with this thing, that's kind of a big deal but bleh I didn't want to return it yet again. Then I noticed the left internal speaker kept making annoying intermittent crackling/static noises even when the audio wasn't in use.
I talked to Apple support and they suggested I unplug the power cord and plug it back in and see if that helps. The iMac didn't immediately make the noise when I started it back up, so the friendly Apple guy said to call back if it did.
It did later, but it took me three days call back. I was out of my 30 day return window at that point and was told I'd have to take it in for repair + be without a computer indefinitely. I told them that made me so so sad so they talked to various managers and eventually agreed to replace it, plus gave me $150 credit back for my troubles. Nice!
iMac #3: This is the one I have on my desk as I type this. The RAM slots are fine. The internal speakers make no unwanted noise. But I've noticed the fans getting loud a lot whereas I realize now I never even heard the fans on the other ones. When I'm recording for instance or watch a few Youtube videos in a row, the fan turns on and is pretty loud in this small office. After an hour of mixing just now the top of the case is too hot to leave my hand on for more than a second or two. The others were pretty warm but not at all like that.
So. Do I have the energy to complain about this one? The fan noise is annoying and maybe not tolerable. The extreme heat worries me that it'll be prone to failure over time. But I'm getting pretty tired of swapping these bastards out. Basically I want to give up on buying refurbished and go buy a brand new one, but what if they're prone to the same issues?
Update: well, that resolved itself. The display on iMac #3 died last night. So now I'm on hold with Apple support. Woo hoo hoo.
Update #2: Here is what the display looks like! (The lines move!)
Update #3: Talked to four supervisors. They're taking iMac #3 back and refunding my money. I'm gonna drive to the Ottawa Apple store and buy a new iMac that hopefully isn't a piece of junk.
iMac #4: Seven hours later my Time Machine backup is restored and I'm back where I was almost 24 hours ago.